The resort was amazing. Staff and resort was great.

Catherine made the booking process one of the easiest experiences. We told her what we were looking for and our budget and she delivered everything we were asking for. She was extremely patient with our questions and requests. Catherine always responded quickly which was such a relief. Because of an offer at booking that stated that if prices were to drop we would be offered the difference, Catherine was extremely prompt at notifying us of price changes as soon as they occurred which meant that we did not miss out. Our resort stay was excellent with a resort that we would probably choose again if we go to Puerto Plata. Catherine also sent gentle reminders when it was time to complete tasks associated with the trip such as e-ticket completion, flight check-ins, etc. To top it all off, prior to our trip, she requested a meeting and gave us each a beautiful, thoughtful gift. At the end of our trip, she sent us a message to see how our trip was. Just because we paid for our trip in Ja

We have used Cathy as our travel agent on our last 4 vacations and she was very helpful...thanks to her we have completed the ABC islands!

Booking with Cathy was seamless! She even sent us a VERY helpful document to help us prepare for the trip. We are so thankful to Cathy for all of her help and guidance booking our trip, it will be a trip to remember!

Catherine Thompson was a fantastic travel agent! I asked her to provide what I thought would be an impossible challenge: a short notice request for a vacation itinerary for very specific dates on a limited budget. Catherine exceeded my expectations and delivered everything we requested at a lower budget than we could have imagined. She was a very effective communicator and ensured that every detail of our trip was fully accounted for. I would highly recommend her services to those seeking a Canadian based travel agent and have already suggested her services to my friends.